Gaming should always be fun — never stressful. goslots is committed to giving every Filipino player the tools, information, and support they need to stay in control and play safely.
Our Commitment
At goslots, we genuinely believe that responsible gaming is not just a legal checkbox — it's a core part of who we are as a platform. We want every player from Manila to Cebu, from Davao to Quezon City, to enjoy bingo, slots, and live casino games as a form of entertainment, not as a way to solve financial problems or escape stress.
Gaming is exciting. The thrill of a bingo win, the spin of a slot reel, the rush of a live dealer game — these are real, enjoyable experiences. But like any form of entertainment, they need to be enjoyed in moderation and with full awareness of the risks involved. That's why goslots has built a comprehensive responsible gaming framework that puts you in the driver's seat.
This page outlines everything you need to know about our responsible gaming tools, our 21+ age policy, how to recognize problem gambling, and where to get help if you or someone you know needs it. We encourage every goslots player to read through this page carefully — not because we're required to, but because we genuinely care about your wellbeing.
Remember: The house always has an edge. Gaming should be treated as paid entertainment — never as a source of income or a way to recover losses. Set a budget, stick to it, and always play within your means.
Our Tools
goslots provides a full suite of player protection tools. All of these are available directly from your account dashboard — no need to contact support to activate them.
Set daily, weekly, or monthly deposit limits on your goslots account. Once a limit is set, it takes effect immediately. Increasing a limit requires a 24-hour cooling-off period to prevent impulsive decisions.
Set a session time limit and goslots will send you a reminder when you've been playing for your chosen duration. It's easy to lose track of time — this tool helps you stay aware of how long you've been on the platform.
Need a short break? Activate a cool-off period of 24 hours, 7 days, or 30 days. During this time, you won't be able to log in to your goslots account. It's a great option if you feel you need a temporary pause.
For longer-term breaks, goslots offers self-exclusion periods of 6 months, 1 year, or permanent exclusion. During self-exclusion, your account is fully suspended and you cannot create a new account on the platform.
Set a maximum loss amount per day, week, or month. When you reach your loss limit, goslots will automatically prevent further play for that period. This is one of the most effective tools for keeping gaming affordable.
Enable periodic reality check pop-ups that show you how long you've been playing and how much you've spent or won in the current session. A quick reality check can make a big difference in keeping your gaming in perspective.
Age Policy
Under Philippine law and PAGCOR regulations, online casino gaming is strictly restricted to individuals who are at least 21 years of age. This is not just a goslots rule — it is the law of the Republic of the Philippines, and we take it very seriously.
Every goslots player must complete age verification as part of our Know Your Customer (KYC) process before they can make a deposit or play any real-money games. We require a valid government-issued ID — such as a Philippine National ID, passport, or driver's licence — to confirm your age and identity.
If we have reason to believe that a player is under 21 years of age, we will immediately suspend the account, freeze any funds, and conduct a full review. Any winnings generated by an underage player will be forfeited.
We also encourage parents and guardians to use parental control software to prevent minors from accessing online gaming platforms. If you believe a minor has registered on goslots, please contact us immediately at [email protected].
Gambling by persons under 21 years of age is illegal in the Philippines. If you are under 21, please leave this site immediately. goslots uses age verification technology and manual document checks to enforce this policy without exception.
Take a Break
Self-exclusion is one of the most powerful tools available to players who feel their gaming is getting out of hand. goslots makes it easy to activate — and we make it hard to reverse, by design.
Important: During a self-exclusion period, goslots will not send you any promotional emails or bonus offers. If you attempt to create a new account during your exclusion period, it will be identified and closed. Self-exclusion is a serious commitment and we enforce it strictly.
| Exclusion Period | Account Status | Can Be Reversed? | Recommended For |
|---|---|---|---|
| Cool-Off (24h – 30 days) | Temporarily suspended | After period ends | Players needing a short break |
| 6-Month Exclusion | Fully suspended | After 6 months + review | Players concerned about habits |
| 1-Year Exclusion | Fully suspended | After 1 year + review | Players with recurring concerns |
| Permanent Exclusion | Permanently closed | Not reversible | Players with serious gambling issues |
Know the Signs
Problem gambling can affect anyone — regardless of age, income, or background. The earlier it's recognized, the easier it is to address. Here are some warning signs to watch out for.
Do you spend more money on gaming than you originally planned? Consistently going over your budget is an early warning sign.
Do you chase losses by continuing to play after losing? Trying to "win back" money is one of the most common signs of problem gambling.
Do you feel restless or irritable when you try to cut down on gaming? Emotional dependence on gaming is a serious concern that warrants attention.
Have you borrowed money or sold belongings to fund gaming? Financial strain caused by gaming is a clear indicator that help is needed.
Has gaming affected your relationships, work, or studies? When gaming starts impacting daily life, it's time to seek support.
Do you hide your gaming activity from family or friends? Secrecy around gaming habits often signals that something is wrong.
If you answered yes to two or more of the above questions, we strongly encourage you to use goslots' self-exclusion tools and reach out to a professional support organization. You are not alone — help is available right here in the Philippines.
Stay in Control
Setting limits is the single most effective way to keep your gaming affordable and enjoyable. goslots makes it simple to set and adjust your limits at any time from your account dashboard.
| Limit Type | Available Periods | Takes Effect | Increase Waiting Period |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Immediately | 24 hours |
| Loss Limit | Daily / Weekly / Monthly | Immediately | 24 hours |
| Session Time Limit | Per session (custom minutes) | Immediately | No waiting period |
| Wager Limit | Daily / Weekly / Monthly | Immediately | 24 hours |
| Cool-Off Period | 24h / 7 days / 30 days | Immediately | Cannot be shortened |
All limit reductions take effect immediately. Any request to increase a limit or remove a restriction is subject to a mandatory waiting period — this is intentional. We want to make sure that decisions to increase spending are considered, not impulsive.
goslots recommends starting with a monthly deposit limit that reflects your genuine entertainment budget — an amount you are completely comfortable losing, because there is always a chance you will. For many Filipino players, keeping deposits modest and treating goslots as a fun pastime — like going to the movies or eating out — is the healthiest approach.
Get Help
If you or someone you know is struggling with problem gambling, please reach out. There are dedicated organizations in the Philippines that provide free, confidential support.
The Philippine Amusement and Gaming Corporation (PAGCOR) operates a responsible gaming program for all licensed platforms. Players can contact PAGCOR directly to request exclusion from all PAGCOR-regulated gaming venues and platforms.
The NCPG Philippines provides counseling, referral services, and support for individuals and families affected by problem gambling. Reach out to their helpline for free, confidential assistance available in Filipino and English.
Our 24/7 customer support team is trained to assist players with responsible gaming concerns. Whether you need help setting limits, activating self-exclusion, or just want to talk through your options, we're here for you at [email protected].
goslots' Pledge: We will never pressure you to keep playing, increase your deposits, or ignore responsible gaming concerns. Any player who contacts us about a gambling problem will be treated with complete respect, confidentiality, and urgency. Your wellbeing always comes before our revenue.
Set your limits, play within your budget, and enjoy bingo, slots, and live casino as the fun entertainment they're meant to be. Start your goslots journey the right way.
For players 21 years and above only. Please gamble responsibly. goslots is regulated under PAGCOR.